shipping policies
At MERAAQ DECOR we are committed to delivering your orders promptly. Our standard delivery timeframe within Pakistan is 5-7 business days. Please note that delivery times may vary depending on your location and external factors such as public holidays or weather conditions.
Order Processing:
- Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details. Please ensure that your contact information is accurate to avoid any delays.
- Order Processing Time: Orders are processed within 1-2 business days. You will receive a notification once your order has been dispatched.
Shipping Methods:
We offer reliable shipping through our trusted courier partners. You will receive a tracking number via email once your order has been shipped, allowing you to monitor the status of your delivery.
Shipping Charges:
- Standard Shipping: We offer standard shipping across Pakistan at a flat rate.
- Free Shipping: Orders above 5000/Rs qualify for free standard shipping.
Delivery Areas:
We deliver to most cities and towns across Pakistan. However, there may be some remote areas where delivery might take longer than the standard timeframe. If your delivery location is in a remote area, please allow additional time for your order to arrive.
Order Tracking:
You can track your order using the tracking number provided in your shipment confirmation email. Simply visit our courier partner’s website and enter the tracking number to see the current status of your shipment.
Delivery Issues:
- Incorrect Address: Please ensure that you provide the correct shipping address at the time of order. We are not responsible for orders delivered to incorrect addresses provided by the customer.
- Delivery Delays: While we strive to deliver within the stated timeframe, delays may occur due to unforeseen circumstances. If your order is delayed, we will notify you as soon as possible.
- Lost or Damaged Orders: If your order is lost or arrives damaged, please contact our customer service team immediately at meraaqdecor@gmail.com. We will work to resolve the issue promptly.
Contact Us:
For any questions or concerns regarding our shipping policy, please reach out to our customer service team at meraaqdecor@gmail.com
We are here to assist you and ensure a smooth shopping experience.
Thank you for shopping with Meraaqdecor.com